The company’s performance relies on the performance of its business processes and its information technology. IT departments must control quality, so that the company’s processes can achieve the desired objectives, whether to produce better, faster, cheaper, based on specific life cycles or geographical areas.
IT management best practices (ITIL, COBIT, and other frameworks) provide many tools to help improve IT and business organizations. However, using theoretical frameworks require a pragmatic and contextual approach to be successfully adopted within the organization, despite resistance to change.
Once a virtuous circle of continual improvement has been established, a Lean-IT approach can gradually improve the maturity level of the organization. Such a collaborative approach facilitates the adoption of change and thus promotes agility in the organization. The definition of SMART objectives, tailored to the environment and to the culture of the organization, makes it possible to measure the success of the undertaken initiatives and consequently to define further improvement measures.
Our project managers and consultants deliver state-of-the-art services in the field of IT management, which cover among others the following activities:
Strategic and management processes of the IT organization:
Tactical processes of the company:
Operational and operational processes: